Frequently asked questions (FAQ)1. Question
: Can I send a message without making an accrual?
Answer: Yes, you can.2 Question
: How is the message displayed?
Answer: The message is displayed for an authorized user as a standard information message in the bonus window.3 Question
: If I pass a new phone number for a previously created customer, will the phone number be replaced and will the reward be applied?
Answer: Yes, the customer's phone number will be replaced with the new number if the new number does not belong to another customer and the points will be accrued. Otherwise the new phone number will not be replaced and no points will be accrued.4 Question
: Will a new customer be created if a new unique ID is passed, while the phone number passed belongs to an already created customer?
Answer: No, it will not be created. No accrual will be made to any customer.5 Question
: If I pass the new email address for the previously created customer, will the email address be updated?
Answer: Yes, it will (even if it is the same email address as the other customer's). If a value of parameter 'email' is passed that does not correspond to the requirements described in the table “AddBonus object” for that parameter, the accrual will not be performed, the email will not be updated for the customer (if a new customer is created and the described error is reproduced, it will not be created).6 Question
: How do I check the result of the accrual?
Answer: 1) Record the amount of accruals to be performed and the estimated time of the transaction.
2) Execute a set of commands that meet the requirements of the Data Processing Speed
3) After expiration of time section 1, execute the set of commands getBonusOperationExt, which correspond to the requirements of the article Speed of data processing
and are limited by the type of operation “Accrual of bonuses”.
4) Compare the received result with the sum of the section 1 by programmatic method.
The possible reasons of discrepancy of the received result and the sum of the section 1
a) Processing of addCustomerPointMessage commands is not completed yet.
b) Phone numbers have been assigned that belong to previously registered other users.7 Question
: Will a new customer be created if a not unique email address is passed and what email address will he get?
Answer: No, it will not be created. Points will be accrued to the customer whom email address will be found.Back